Service & Support

Overview

IES Automation’s skilled technicians provide scheduled maintenance, troubleshooting, and 24-hour call-out support. With local teams across the ACT, South East Queensland, Christchurch, and Wellington, we deliver fast, reliable service to keep your systems running smoothly.

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Delivering proactive service and support solutions to help you minimise downtime, enhance system reliability and extend operational performance.

Responsive Maintenance

Our dedicated service division delivers both scheduled and reactive maintenance tailored to your unique installation and operational needs. With factory trained service technicians working across preventive maintenance and breakdown response, we ensure your systems stay reliable and efficient. Equipped with field-service vehicles and integrated job-management software, we’re able to respond swiftly and manage every job transparently and professionally.

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24/7 Support & Remote Connectivity

We provide true round-the-clock support, every day of the year—including remote dial-in assistance and on-site attendance when required. Our technicians complete regular training to stay up to date with the latest technologies and practices, giving you confidence that your building automation and control systems are backed by expertise and readiness. All service personnel are fitted out with service vehicles and equipment to facilitate efficient on-site response

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